Virtual Receptionist


Medical & Allied Health Practices

Trusted by Healthcare Professionals Nationwide

Specialists in Medical and Allied Health Appointment Management, we are a dedicated team providing virtual medical reception services.

With our skilled virtual health assistants handling thousands of calls weekly, we have the capacity to streamline your patient interactions efficiently.

Talk to an EXPERT call
1300 318 671

Talk to an EXPERT

Sydney 02 8459 0088

Brisbane 07 3088 2988

Melbourne 03 9944 0888

Adelaide 08 7160 1188

Perth 08 6317 5288

Darwin 08 8919 4488

Canberra 02 6188 7160

Hobart 03 6281 3488

Why Your Phones Covered is Your Strategic Choice:

We don’t just answer calls, we represent your practice with dedication and professionalism.

Our team follows your specified rules to manage appointments efficiently.

We can create, change, and cancel appointments with ease, aligning with your practice’s flow.

Deployment of our service is straightforward, designed to integrate seamlessly into your operations.

Experience and Expertise at Your Service

With years of experience, our virtual medical assistants are not just proficient; they are attuned to the needs of healthcare providers. Leveraging our knowledge, we can proficiently manage your appointments, diaries, and any specific requirements you may have. Currently, we efficiently handle thousands of medical and allied health appointments and calls every week, demonstrating our capability and trust in this field.

Integration and Compatibility

Our virtual assistants in healthcare are likely already acquainted with the appointment booking software you rely on. This expertise allows for a smooth transition and immediate efficiency gains for your practice.

Safety and Privacy Compliant

Your patient’s privacy and the security of your communications are paramount. Our telecoms platform is not only secure and privacy-compliant, but also fully compatible with your existing systems. Hosted on Google’s infrastructure in Australia, our web-based systems are robust and reliable.

Time-Saving and Cost-Efficient

The costs associated with hiring additional staff, training, HR, compliance, and time management are substantial. Our medical receptionist virtual online service is designed to alleviate these burdens, freeing up your valuable time and resources.

Communication Mastery

A remote medical receptionist from our team can take messages, transfer calls with proper introductions, and manage complex call requirements. We can meticulously triage callers before booking appointments and perform screening. Furthermore, we ensure all crucial communication, including emails and SMS messages, reaches the intended destination promptly.

Proactive Assistance

Our healthcare virtual assistants excel in making outbound calls on your behalf. Whether it’s rescheduling, confirming appointments, or any other call-related task, we handle it with professionalism and accuracy.

Scalability and Ease of Use

Our services are tailored to fit any size of practice within Australia. We provide a local number for you to forward your calls to, or you can use our number as your business contact. Simple to use and quick to implement, our system is designed to make your transition to a virtual medical secretary effortless.

Flexible Pricing

We understand that each practice is unique, which is why we offer flexible pricing to suit diverse needs and situations.

Your Practice Enhanced

Choose Your Phones Covered and empower your medical or allied health business with a virtual assistant healthcare service that brings quality, efficiency, and peace of mind. Connect with us to explore how we can support your practice in achieving operational excellence while maintaining the highest standard of patient care.



Talk to an Expert


1300 318 671