Virtual Receptionist Psychology
We Specialise in providing Virtual Receptionist Psychology Support to Australian Psychologist. Helping you manage your Client Phone Calls, your Diaries, your Administration Work, in fact we have professional virtual solutions for most of your business needs. And best of all its Simple to Use & Set Up
Special Pricing available to Australian Association of Psychologists Inc (AAPi) Members. Contact Us for Details
Talk to an EXPERT call
1300 318 671
Talk to an EXPERT
Sydney 02 8459 0088
Brisbane 07 3088 2988
Melbourne 03 9944 0888
Adelaide 08 7160 1188
Perth 08 6317 5288
Darwin 08 8919 4488
Canberra 02 6188 7160
Hobart 03 6281 3488
Rated 4.9 on Google Reviews
How Our Virtual Receptionist Psychology Works
We provide you a Phone Number to forward your existing number to or you can use this as your Client facing number, it is possible to keep this number in the future if you want to.
You or your team can answer the calls at your end or leave them for our professional team of experienced Australian based Receptionists to manage for you.
Working to your rules. Our Receptionists will know about your Business and your Services. We will be able to assist your callers and report everything back to via email.
Seems complicated? It’s not. One of our friendly New Client Team is here to help you get set up quickly and easily.
Think of us as One of Your Team
How a Call Answering Service for Psychologists can help You manage your Diary
Once we have answered your call, we will find out who is calling and what we need to do to help the caller. We can screen callers based on your rules, requirements, book Telehealth or face to face.
If it’s a call about an Appointment we can manage your Diary using whatever Online Diary Software you use, we can even provide a free online Diary for you to use.
No matter how complex your appointment scheduling procedure is, we will be able to work with it. We can deal with different Appointment Types and Lengths, manage different Staff, skill sets, schedules, and more.
Our experienced team manage your Diary according to your rules. Initial Appointments, Repeat Appointments, Reschedule Appointments, Booking Multiple Appointments, DVA, NDIS, advising Cancellation policies when setting initial appointment and if they are rescheduling within 24 hours, etc, you name it.
YPC’s Australian based Team manage your Diary according to your rules. Initial Appointments, Repeat Appointments, Reschedule Appointments, Booking Multiple Appointments, DVA, NDIS, you name it.
How a Call Answering Service for Psychologists can help You manage your Diary
We get the info you need and define – Name, Number, DOB, Email, Credit Card Details, Medicare Number, Referring Doctor and Practice, where the caller heard about your business, whatever you need.
When appropriate we can transfer calls based on your rules, for example GP’s, Specialists, etc. We work to your rules on info we can give out, for example no mobiles, no personal emails, etc.
We help your callers with their questions saving you even more time, for example answering Callers questions about things such as Pricing, Rebates, Gaps, MHCP, Health Funds, TAC, DVA, EPC, Bulk Billing, Concessions, Health Care Card Holders, anything you tell us about and define the rules for us to work to. We can advise callers about Payment Methods such as EFTPOS, Cash, HICAPS, etc. Even answering questions about your location and how to find your business.
What else can a Psychologists Virtual Receptionists do
We can help further with extra tasks that a Receptionist would normally do. Making Outbound Calls as per your instructions. Chasing unpaid invoices for you. Our System can manage alerts about specific callers or general short-term info.
That’s just some of the things we do for our Psychologist Clients on Inbound Calls.
Seems Complicated?
It’s not. One of our friendly New Client Team is here to help you get set up quickly and easily.
Think of us as One of Your Team