"From day one YPC answered every call professionally. Our customers think we have a full reception team in-house."
— IT Company, Melbourne
A professional phone number — without the physical phone line
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Local Presence
Show a local number in any Australian city — instantly
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Route Anywhere
Calls go straight to your mobile, office, or anywhere you choose
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Voicemail to Email
Missed calls come straight to your inbox as audio files — free
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Fast Setup
No engineer. No waiting weeks. We get you live quickly
How It Works
Simple & Seamless
We host your Virtual Phone Number. Callers dial your number and are routed directly to you — wherever you are. If you can't answer, a professional voicemail captures the message and emails it to you for free.
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Client Calls Your Number
We host the Virtual Phone Number. When your clients call, the call is routed to your mobile, to anywhere — or straight to Voicemail to Email.
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Premium Quality Connection
Calls answered on your phone are perfect quality. Your callers won't know they're talking to you on a Virtual Phone Number — they never know it isn't a real phone number.
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Voicemail to Email — Free
If you can't answer or don't want to, the call goes to your dedicated, customisable Voicemail. The voicemail is emailed to you for free.
Plans & Pricing
Simple Plans. No Surprises.
Choose the plan that suits your usage. All plans include your Virtual Phone Number, call forwarding, and free voicemail to email. No lock-in contracts — great discounts if you want to prepay.
MONTHLY
Monthly
$49/mo
Billed monthly. Cancel anytime.
✓ Includes 20 min transferred calls
$0.49/min thereafter
QUARTERLY — POPULAR
Quarterly
$39/mo
Billed every 3 months.
✓ Includes 40 min transferred calls
$0.39/min thereafter
ANNUAL — BEST VALUE
Annual
$29/mo
Billed annually. Best rate.
✓ Includes 60 min transferred calls
$0.29/min thereafter
*Terms and conditions apply. A copy of your photo ID is required to complete account setup (verification purposes).
We offer Virtual Landline Numbers, 1300 Numbers, and 1800 Numbers — each suited to different business needs and image requirements.
Local Presence
Virtual Landline Numbers
A normal local number which a caller pays their phone company to call. We charge a small per-minute rate if we forward to another number. We offer Virtual Landline Numbers anywhere in Australia — and beyond if you need one. These numbers are good to show you are a local business.
National Presence
1300 Phone Numbers
Callers pay a low fixed local rate to call 1300 Numbers from anywhere in Australia; you pay a low per-minute rate to receive. These numbers are good if you want to show a national presence for your business.
Free for Callers
1800 Phone Numbers
Calls to an 1800 Number are free from anywhere in Australia for the caller. You pay a slightly higher per-minute rate than with a 1300 Number. We usually don't recommend these numbers as they are of little benefit to our clients — most calls to 1300 Numbers are free these days.
Setting Up Your Australian Virtual Phone Number
Simple to Get Started
Our solutions are perfect for a new business or a mobile business. In fact, any business can easily benefit from a Virtual Phone Number.
How Setup Works
With one of our Virtual Telephone Numbers you don't have to have a physical landline connected to a building. You don't have to wait weeks for an engineer.
We can have you set up very quickly — simply complete the form below.
You don't have to enter into any long-term contract with us. We do offer great discounts if you want to prepay for 3 or 12 months.
To set up your Virtual Phone System with us: fill in the form, show us some ID (we don't want any criminals using our services, ripping people off), complete the payment setup. That's it. Done.
Free Port-In for existing numbers — bring your current number across at no charge.
Premium Call Quality
Only Premium Vendors
Our Virtual Phone Number Service only uses Premium Vendors to ensure High Quality Voice Calls. If you ever need to move services, it is even possible to take the number to another supplier.
Availability Controls — set when calls come through
"Our customers think we have a full reception team in-house. The quality of calls is perfect and the setup was incredibly easy."
— Mobile Business Owner, Brisbane
Benefits of a Virtual Phone Number
Why Businesses Choose a Virtual Number
A Virtual Phone Number gives your business a professional, credible presence — without any physical infrastructure. Here's what you gain.
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Control Your Availability for Business Calls
It's great being contactable — we need to be for our clients, but not all the time. With our Business Phone System you can set your availability and control when calls come through to your phone. At other times, Voicemail to Email takes care of messages. We'll even tell you if someone called and didn't leave a message.
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Project a Professional Business Image & Build Trust
We all know what no phone number — or only a mobile number — looks like. A local number or 1300 Number projects a professional image and gives your clients the security that you are a real business.
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Local Presence for SEO
Having a local telephone number on your website can possibly help with Google rankings. If you want to market nationwide, use a 1300 Number — or even multiple local Virtual Phone Numbers across different cities.
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Route to Any Phone, Anywhere
You're not tied to a desk. Calls route directly to your mobile, your home office, or any number you choose. Perfect for mobile businesses, startups, and remote teams.
Need More Than a Number?
Add Virtual Reception When You Need It
If you need help answering calls, you can easily add a Virtual Receptionist to answer your calls and improve customer care. Our Australian team handles your calls professionally in your business name.
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Live Call Answering
Real Australian receptionists answer your calls in your business name — professionally and promptly, every time.
A Virtual Phone Number is a real telephone number — local, 1300, or 1800 — that is hosted in the cloud rather than tied to a physical phone line. Calls to the number are routed to any phone you nominate, anywhere in Australia or globally. Your callers simply dial your number and are connected as normal.
No. That's the whole point of a Virtual Phone Number. You don't need a physical landline connection to a building. You don't need to wait weeks for an engineer to install anything. We can have you up and running quickly.
A local (landline) number looks like you're based in a specific city — great for local presence. A 1300 Number shows a national presence; callers pay a low fixed rate from anywhere in Australia. An 1800 Number is free for callers from anywhere in Australia, but you pay a slightly higher per-minute rate to receive. We usually recommend 1300 Numbers over 1800 Numbers as most calls to 1300 are effectively free for mobile users these days.
Yes. We offer free port-in for existing numbers. If you already have a number you'd like to keep, we can move it across to our system at no charge.
If you can't answer a call or choose not to, the caller is directed to your customisable voicemail greeting. The voicemail recording is then emailed to you for free. We'll also notify you if someone called but didn't leave a message — so you never miss a lead.
Yes. You can set your availability and control when calls are routed to your phone. Outside those hours, calls go to voicemail — which is then emailed to you. If you need someone to answer calls 24×7, our Virtual Reception team can help.
No lock-in contracts. We offer great discounts if you choose to prepay for 3 or 12 months, but you are not required to commit to any long-term agreement.
Each plan includes a set number of forwarded call minutes. Monthly plan includes 20 minutes at $0.49/min thereafter. Quarterly plan includes 40 minutes at $0.39/min thereafter. Annual plan includes 60 minutes at $0.29/min thereafter.
Absolutely. If you need help answering calls, you can easily add a Virtual Receptionist from our Australian team. They answer your calls in your business name, take messages, manage bookings, and handle transfers — all seamlessly connected to your Virtual Phone Number.
To complete your account setup, a copy of your photo ID is required for verification purposes. This is a standard requirement for all Australian phone number registrations.
Simply call us on 1300 318 671 or get in touch via our contact form. We'll walk you through your options, help you choose the right number type, and have you set up quickly. The process is simple — fill in a form, provide your photo ID for verification, complete the payment setup, and you're done.
