Virtual Receptionists Phone Answering Service
Australian Based Team
We provide you a local number or 1300 number
you forward calls from your number or you use as your number
Your calls arrive and we follow your instructions
We let you know the details of the call via email or SMS
get your phones covered
Benefits to You
Improve Customer Experience. Win More Business
Reduce Interruptions = Efficient Use of Time
Eliminate Voicemail = Prioritise What You Need to Do
Imagine all your messages in one place using technology you are already using today, where you can easily prioritise, search and store important messages. With Phone Answering all your messages are sent to your inbox (and/or SMS). If you are in a meeting, traveling or have your hands full – you can instantly see who called, what they said and you can respond to important calls immediately. With more than half of businesses in Australia now using smart phones unified communications has never been easier.
Eliminate Voicemails and Missed Calls
What happens when the phone is ringing and you’re busy, perhaps with a client, maybe not there? No-one else is available. The Answer Machine picks up. What happens next? Do you spend what feels like half your day, if you have the spare time, playing telephone tag, calling customers back between appointments, leaving voicemails and then having them call back? Perhaps they don’t leave a message and you have to make a “we just had a missed call from this number” calls, only to find out its someone trying to sell you telephone services? Do you get hold of the caller only to find out they have booked elsewhere?
Reduce Costs and Improve Clients Experience
By having our friendly and professional Virtual Receptionists answer your calls, you can maximise the return of your customer service spending. If you are a smaller business you may not need a support person. If you are a bigger business your people can be focused on assisting clients and keeping all the never-ending admin tasks up to date.
Sometimes You Simply Can’t Get to the Phone – Freedom for You
Less Stress and Better Work Life Balance