At Your Phone Covered (YPC), we know that effective call handling is essential for your business. That’s why we have developed a range of cost-effective and flexible plans that cater to various business needs. Whether it’s simple call answering, managing appointments, or delivering complex solutions, YPC Virtual Receptionist has a plan to suit you.
Unlike other providers who offer generic, scripted services, YPC can deliver a more personalised experience. We can collect information that’s relevant to your operations, ensuring you get actionable insights from every call. And if our existing plans don’t fit, we can create Custom Plans for businesses with higher call volumes or specialised requirements.
Virtual Receptionist Core Services
Call Answering Services
Every call is a potential opportunity, and we make sure you minimise the possibility of missing out. Our Call Answering Plans capture vital caller information, helping you prioritise responses and decide the next steps. Whether it’s qualifying the caller, transferring important calls with an introduction, capturing the information you need, or answering common queries, we ensure every interaction adds value to your business.
Diary Management Services
If your business relies on appointments and bookings, our Diary Management Plans take the hassle out of scheduling. Whether it’s in-office appointments or service visits, we manage bookings for a range of industries including medical, finance, trades, and more. Simply choose any Call Plan and add the Diary Plan that best suits your needs.
Customised Solutions for Your Business
At YPC, we understand that every business is unique. That’s why we offer customisable services tailored to your exact needs. From capturing specific information about your callers to integrating industry-specific questions, we tailor our approach to your needs. This ensures you minimise missed opportunities and stay competitive in the market.
Three Tiers to Suit Any Business
We offer three standard service levels: Essential Service, Value Service, and Premium Service, each designed to help you manage your calls efficiently and delivers the quality you need at a price that works for your business.
Essential Subscription
(Australian Team)
Ideal for businesses seeking professional call handling at a competitive rate, the Essential Service ensures your calls are answered by experienced, Australian-based receptionists who understand the local business environment. You’ll receive untimed calls, free messages (via email or SMS), free local number, unlimited contacts, and warm transfer attempts to landlines and mobiles. It’s the perfect solution for small businesses, startups, or any organisation looking for reliable call management without at an affordable price.
Value Subscription
(Philippines Team)
For cost-conscious businesses, the Value Service offers a budget-friendly alternative, managed by our Australian Operations Team, but delivered by our highly trained staff in the Philippines. Despite the reduced cost, you’ll still receive the same quality service with professional call answering, message-taking, and diary management. Our team follows the same high standards, ensuring high-quality service at a lower cost.
Premium Subscription
(Australian Team)
When responsiveness is critical, the Premium Service delivers priority answering times and high-quality service from our most experienced Australian-based receptionists. This option is ideal for industries where quick response times are essential.
The Value of Professional Call Handling in Today’s Market
In today’s competitive market, every call matters. At YPC, we don’t just take messages; we provide you with the detailed information needed to make informed decisions. Whether it’s capturing a caller’s email address, gathering key details, or understanding the urgency of a call, we ensure your business is represented professionally at every interaction.
Many low-cost services offer a simple message-taking service that barely goes beyond voicemail. With YPC, we go the extra mile by collecting important information and delivering value to your business. You’ll be able to prioritise follow-ups, handle urgent inquiries, and keep your operations running smoothly, even when you’re unavailable. The difference is clear — investing in a professional virtual receptionist service means fewer missed opportunities and more time to focus on growing your business.
Free Trial: Experience Real Call Handling
We believe the best way to experience the value of YPC Virtual Receptionist is to experience it yourself. That’s why we offer a Free Trial — not just with in-house test calls, but with real calls from your clients. You’ll see firsthand how our team handles inquiries, schedules appointments, and delivers messages quickly and accurately.
After the trial, we’ll help you pick the best plan for your needs. If necessary, we can backdate any plan changes after the first billing cycle, to ensure you start on the perfect plan.
Invoicing and Payment
Once you’ve completed your Free Trial and chosen the right plan, our invoicing process is simple and transparent. We’ll issue your first invoice via email, with plans invoiced and paid in advance. You can pay securely via our trusted Australian payment provider.
You can update or cancel payment methods at any time. We also absorb payment processing fees when payments are automated, saving you time and money.
Why YPC Virtual Receptionist?
No matter which service tier you choose, YPC Virtual Receptionist guarantees a high standard of professionalism and efficiency. By selecting YPC, you can trust that your callers are in good hands, and your business will minimise missed opportunities due to missed calls or poorly handled inquiries. Our flexible service tiers ensure that you get the right level of service at the right price.
With YPC, you’re not just investing in call handling — you’re investing in the future of your business. We’re here to support your growth by delivering cost-effective, reliable, and customisable call answering and diary management solutions.
Ready to Take Your Business to the Next Level?
Whether you’re a startup, an established business, or in need of fast, responsive service, YPC Virtual Receptionist has the plan to suit your needs. Don’t let another opportunity pass you by due to poor call management. Get in touch with us today to discuss the best plan for your business and start experiencing the benefits of professional virtual receptionist.
We look forward to working with you and supporting your business for years to come.