Managing your practice's operations can be as challenging as caring for your patients. We help.
In today's demanding healthcare landscape, managing your practice's operations can be as challenging as caring for your patients. YPC is here to help.
We specialise in supporting health and allied health professionals with our tailored Australian-based Virtual Assistant Services. Our mission is simple: streamline your practice so you can focus on what truly matters — providing exceptional patient care.
We work with Doctors, Surgeons, Psychologists, Dentists, Physiotherapists, and many other professionals in the health and allied health sectors. Our services range from ad hoc support to dedicated teams supporting your business and simplifying your day-to-day.
All services provided under clear, fixed-price-per-task agreements — transparent and predictable for your practice.
From appointment scheduling to insurance claims, our virtual assistants handle the full range of administrative tasks that keep your practice running.
Choose task-based support, recurring schedules, or regular hours. We tailor our engagement to fit your exact needs.
Free 30-minute meeting with our Operations Team to assess your unique requirements and goals.
We tailor a package to suit your business needs and provide a clear, fixed-price-per-task quotation.
Our team works closely with you to ensure seamless integration of virtual assistant services into your workflow.
We focus on ongoing collaboration to ensure your success, continuously improving through the principles of kaizen.
A Virtual Assistant is a professional who works remotely to support your business needs, offering flexibility and expertise without the complexities of hiring in-house staff. YPC offers both Australian-based and Philippines-based options.
Our Australian-based Virtual Assistants are ideal for health and allied health professionals and businesses handling sensitive or regulated tasks. Local knowledge, local compliance, professional results.
For businesses outside the healthcare sector or those looking for cost-effective staffing, our Philippines-based sister company YPC Virtual Team offers a range of services to suit your needs and budget.
A dedicated PHP Virtual Assistant is an extension of your team, providing specialised, cost-effective support. Whether you need part-time or full-time assistance, our dedicated VAs bring expertise, flexibility, and professionalism — while we handle recruitment, payroll, HR, and management.
Scheduling and calendar management, email management, data entry, document preparation, travel arrangements and itinerary planning.
Handling enquiries, resolving complaints, live chat, email support, order processing and follow-ups.
Invoicing, reconciliations, accounts management, financial reporting and payroll processing.
Research, list building, email outreach, cold calling and CRM management.
Social media management, website SEO, content creation, email marketing campaigns, search engine marketing and advertising.
Hardware and software support, software development, system monitoring, reporting and software implementation.
Share your goals and the tasks you want to delegate. We collaborate with you to design an outsourcing solution tailored to your needs. You receive a transparent, fixed-price quotation upfront.
We find the right candidates with the expertise your business requires. After we shortlist the best VAs, you interview and choose. Our matching process ensures your VA is ready to deliver from day one.
We manage the headaches of hiring, onboarding and setting up your VA in your workflow. Your VA works under your direction while we handle all behind-the-scenes admin.
From daily operations to future HR or performance issues, we're here. Using kaizen principles, we consistently refine our service to meet your evolving needs.
"We are an Australian business. We invoice you in Australia in Australian Dollars. If there is ever a problem we will fix it or refund your money."
We're more than just a service provider — we're your trusted partner.
We invoice you in Australia in Australian Dollars. You have all the protections that doing business in Australia provides. Your money does not disappear offshore. If there is ever a problem we will fix it or refund your money.
You define the job description, and we take care of the rest. From finding and vetting candidates to supporting their performance, we've got you covered. Every step is customised to fit your unique goals.
Whether it's hiring, management, or handling future challenges, we're with you every step of the way. Your success is our success — we're committed to making outsourcing as effortless as possible.