AI RECEPTIONIST AUSTRALIA — CLEVER AGENT

Clever Agent: AI Receptionist

Messages, Transfers, Diary Management — 24/7

  • Calls Answered 24/7 — No Missed Leads
  • Messages, Transcripts & Recordings to Your Inbox
  • Custom Logic — Built for Your Business Rules
Outcome-based pricing — pay for results
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1300 318 671
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No more missed leads. No after-hours stress. No empty voicemails.

Clever Agent AI

Smarter AI Call Answering. Simple Setup.

Clever Agent AI is a smart, automated service that answers your business calls, takes messages, and captures key details from callers. It frees up your team to focus on real work.

Unlike generic bots, YPC's Clever Agent is designed for practical business use. It has been designed to help your company stay responsive and professional without the need to answer every call or constantly check your phone or voicemail.

This service is perfect for businesses that don't want to miss a single call but don't need a full-time receptionist. Whether you're on the road, in meetings, or simply can't get to the phone, Clever Agent will take over. You stay responsive, efficient, and professional — without the cost or complexity.

  • No software to install — nothing to learn
  • Tell us your rules — we handle the rest
  • Call recording and full transcript delivered by email
  • Custom logic for different caller types and scenarios
  • Realistic, human-style voice — not a robotic bot
Plans & Pricing Info →

What Clever Agent Does

  • Answers calls 24/7 with your custom greeting
  • Captures caller name, contact details & purpose
  • Delivers message summary by email
  • Sends full call recording and transcript
  • Filters and routes by caller type or VIP rules
  • Custom logic and branching to your rules
  • Improves over time via feedback loops

"YPC has 15 years experience leading the Australian Virtual Reception industry with cutting edge technology. When every call is important, trust the team that delivers."

— Your Phones Covered
How It Works

Simple Setup. Smarter Results.

We've removed all the friction. You don't need to install anything, learn any new platforms, or spend weeks onboarding. You just tell us how you want your calls answered, what to ask, what to capture — and we handle the rest.

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Calls Answered 24/7

We assign you a local or 1300 number, or you can forward your existing line. Clever Agent AI answers every call using your custom greeting, capturing key info from the caller.

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The Information You Need

Our AI Receptionist finds out who is calling, why they are calling, and captures exactly the information you need — nothing more, nothing less.

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Messages Delivered Fast

After each call, you receive a summary with all key information — name, contact details, purpose of the call. Plus the full call recording and transcript. Sent via email so you can prioritise your day.

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Realistic, Human-Style Voice

This isn't a robotic voice. We use advanced speech models designed to sound professional, polite, and natural. Most callers assume it's a human unless you tell them otherwise.

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Custom Logic and Branching

Need different handling for different caller types? We can program Clever Agent AI to route messages, flag VIPs, escalate leads, or pass info to different team members.

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Always Improving

We work together to analyse patterns in your call data to refine scripts, improve message quality, and ensure you're getting better results over time. The service gets smarter the longer you use it.

Why Use It

Why Use an AI Receptionist?

Stay covered, even when you're not around

AI doesn't sleep. It doesn't get sick. It doesn't miss calls. Whether it's after hours, a public holiday, or during a busy day, your phones are covered.

Reduce costs without losing control

This isn't outsourcing to a call centre. This is automation built for your brand. You set the script, you decide the tone, and every message comes directly to you. It's personal, just without the overhead.

Keep your professional image

Small teams and sole operators can now sound like a national brand. Clever Agent AI makes sure you don't miss leads just because you're busy. Every call sounds like it's handled by a real professional.

Capture every opportunity

Every unanswered call is a missed opportunity. Clever Agent AI ensures nothing slips through. Even if you're unavailable, clients feel heard and supported.

Consistency across your team

Whether you're growing fast or handling a flood of enquiries, Clever Agent AI provides consistent service every time. No training gaps. No drop in quality.

Free Trial →

Fast, Simple Setup

  • Tell us your business rules
  • We configure everything for you
  • Ready within a day or two
  • No long waits or tech headaches
  • Forward existing line or use a new number
  • Update instructions anytime

"No more missed leads, no more after-hours stress, no more empty voicemails. Fast, reliable support that works."

— Clever Agent AI, Your Phones Covered

Built for Australian Business

  • Understands local tones & pacing
  • Works with numbers you already use
  • Forward existing lines or use new local/1300
  • Trained for real Australian conversations
  • From tradies to health clinics to law firms
  • 15 years leading the Australian market
Australian Market

Designed for Australian Businesses

We built Clever Agent AI with the Australian market in mind. It understands local tones, pacing, and expectations. From tradies to health clinics to law firms, we know what clients expect — and we've baked that into every call.

It works with the numbers you already use. You can forward existing business lines or use a fresh local or 1300 number. We'll help configure it so your clients feel like they're always speaking to someone in your team.

This isn't just a generic global product. It's been trained and optimised for real-world conversations happening every day across Australian business sectors. YPC has 15 years experience leading the Australian Virtual Reception industry with cutting edge technology. When every call is important, trust the team that delivers.

Pricing

Built With Outcome-Based Thinking

Most providers charge per minute or per staff hour. We don't. Our pricing is simple: you pay for the outcomes.

Pay for Results

Every message is a completed result. You don't need to guess how many hours you need covered. No unpredictable line items.

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Transparent & Scalable

You know that every time someone calls, their message will land in your inbox. Outcome-based pricing means we carry the performance risk.

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Aligned With Your Growth

If we don't deliver results, you don't pay extra. Simple, predictable pricing that scales as your business grows.

Plans & Pricing Info →
Who It's Right For

Perfect for Teams Who Can't Answer Every Call

  • Small businesses who want to scale without adding headcount
  • Founders who want to capture late-night leads without being on call
  • Teams with staff already at capacity
  • Consultants and sole traders who can't answer every call
  • Businesses looking to reduce costs and increase consistent quality
  • Operations teams looking to reduce interruptions
  • Support teams wanting to triage inbound queries
  • Reception staff needing backup for overflow and out-of-hours
Plans & Pricing Info →

Works Across Industries

  • Medical & allied health
  • Legal firms
  • Accountants & finance
  • IT companies
  • Trades & property services
  • Consultants & sole traders
  • Any business that receives inbound calls
Roadmap

What's Coming Next

The current version focuses on smart message-taking — but we're not stopping there. The roadmap is driven by client feedback and prioritised for real business impact.

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Live call transfers — following your rules, just like a human receptionist.

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Direct diary bookings — handling bookings straight into your online calendar.

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Automatic lead flagging — identifying and escalating urgent issues automatically.

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Conversation summaries — cleaner, easier-to-review call logs.

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CRM & database sync — pushing call data directly to your systems.

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Email handling & outbound calling — helping clients close the loop on every enquiry.

What Is an AI Receptionist?

An AI receptionist is an automated service that answers your inbound business calls using advanced speech technology. Unlike a voicemail or IVR system, an AI receptionist holds a natural, two-way conversation with callers — capturing their name, contact details, reason for calling, and any other information you specify. The result is delivered to you instantly as a message summary, call recording, and full transcript.

How Is Clever Agent Different from a Standard IVR or Bot?

Standard IVR systems ("press 1 for sales, press 2 for support") frustrate callers and lose leads. Clever Agent uses advanced speech models to hold a real conversation in a natural, human-style voice. It follows your specific business rules, asks the right questions, and captures exactly what you need — without the robotic experience that sends callers straight to a competitor.

Can an AI Receptionist Replace a Human Receptionist?

For message-taking and lead capture, yes — Clever Agent handles it completely. For more complex interactions like full diary management or nuanced client relationships, our human virtual receptionist service is the better fit. Many clients use both — Clever Agent for after-hours and overflow, human receptionists for core business hours.

How Quickly Can I Get Started?

You can be fully operational within a day or two. Tell us your business rules, how you want calls answered, and what information to capture — we configure everything. No software to install. No long onboarding process. Just a working service, tuned to your needs.

FAQs

Frequently Asked Questions

Yes. We use advanced speech models designed to sound professional, polite, and natural. Most callers assume it's a human unless you tell them otherwise. The voice is warm, clear, and locally appropriate for the Australian market.
Yes. You tell us your script, greeting, and instructions. We can also program custom logic — different handling for different caller types, VIP flagging, escalation rules, and more. Update your instructions anytime.
After every call you receive a message summary (name, contact details, purpose), the full call recording, and a complete transcript — all delivered to your email inbox. This lets you action follow-ups quickly and prioritise your day.
Yes. Clever Agent AI answers calls 24/7 — including evenings, weekends, and public holidays. It never sleeps, never gets sick, and never misses a call.
No. Nothing to download, install, or manage. You forward your existing number to us or we provide a new local or 1300 number. We handle all configuration on our end.
We use outcome-based pricing — you pay per message completed, not per minute. This means costs are predictable and you only pay for actual results. No surprise invoices, no hidden fees. View pricing details →