Clever Agent:
AI Receptionist for Australian Business

Simple Setup. Smarter Results.

This service is perfect for businesses that don’t want to miss a single call but don’t need a full-time receptionist. Whether you’re on the road, in meetings, or simply can’t get to the phone, Clever Agent will take over. You stay responsive, efficient, and professional—without the cost or complexity. 

We’ve removed all the friction. You don’t need to install anything, learn any new platforms, or spend weeks onboarding. You just tell us how you want your calls answered, what to ask, what to capture – and we handle the rest.

How It Works

Calls Answered 24/7
We assign you a local or 1300 number, or you can forward your existing line. Clever Agent AI answers the call using your custom greeting, capturing key info from the caller.

The Information You Need
Our AI Receptionist finds out who is calling, why they are calling, and captures the information you need.

Messages Delivered Fast
After each call, you will receive a summary with all key information: name, contact details, purpose of the call, and any other information you need. You will get the call recording and the whole call transcript. These are sent via email. Allowing you to action follow-ups faster, with a clear way fo prirotitising your day.

Realistic, human-style voice
This isn’t a robotic voice. We use advanced speech models designed to sound professional, polite, and natural. Most callers assume it’s a human unless you tell them otherwise.

Custom Logic and Branching
Need different handling for different types of clients? No problem. We can program Clever Agent AI to route messages, flag VIPs, escalate leads, or pass info to different team members.

Always improving
We work together to analyse patterns in your call data to refine scripts, improve message quality, and ensure you’re getting better results over time. Feedback loops mean the service gets smarter the longer you use it.

Why Use an AI Receptionist?

Stay covered, even when you’re not around
AI doesn’t sleep. It doesn’t get sick. It doesn’t miss calls. Whether it’s after hours, a public holiday, or during a busy day, your phones are covered.

Reduce costs without losing control
This isn’t outsourcing to a call centre. This is automation built for your brand. You set the script, you decide the tone, and every message comes directly to you. It’s personal, just without the overhead.

Fast, simple setup
We handle configuration. You tell us your business rules, and within a day or two, you’re ready to go. No long waits. No tech headaches. You get a working service, tuned to your needs.

Keep your professional image
Small teams and solo operators can now sound like a national brand. Clever Agent AI makes sure you don’t miss leads just because you’re busy. Every call sounds like it’s handled by a real professional.

Capture every opportunity
Every unanswered call is a missed opportunity. Clever Agent AI ensures nothing slips through. Even if you’re unavailable, clients feel heard and supported.

Consistency across your team
Whether you’re growing fast or handling a flood of inquiries, Clever Agent AI provides consistent service every time. No training gaps. No drop in quality.

Designed for Australian Businesses

We built Clever Agent AI with the Australian market in mind. It understands local tones, pacing, and expectations. From tradies to health clinics to law firms, we know what clients expect—and we’ve baked that into every call.

It works with the numbers you already use. You can forward existing business lines or use a fresh local or 1300 number. We’ll help configure it so your clients feel like they’re always speaking to someone in your team.

This isn’t just a generic global product. It’s been trained and optimised for real-world conversations happening every day across Australian business sectors.

YPC has 15 years experience leading the Australian Virtual Reception industry with cutting edge technology. When every call is important trust the team that delivers.

Built With Outcome-Based Thinking

Most providers charge per minute or per staff hour. We don’t. Our pricing is simple: you pay for the outcomes. Every message is a completed result. That’s how we think.

This means you don’t need to guess how many hours you need covered. You won’t be surprised by an invoice full of unpredictable line items. You just know that every time someone calls, their message will land in your inbox.

Outcome-based pricing means we carry the performance risk. If we don’t deliver results, you don’t pay extra. It’s transparent, scalable, and aligned with your growth.

Who It’s Right For

Small businesses who want to scale without adding headcount
Founders who want to sleep through late-night calls but still capture leads
Teams with staff already at capacity
Consultants and sole traders who can’t answer every call
Businesses looking to reduce costs and increase consistant quality
Operations teams looking to reduce interruptions
Support teams wanting to triage inbound queries
Reception staff needing a backup for overflow and out-of-hours

What’s Coming Next

The current version focuses on smart message-taking—but we’re not stopping there. In the coming months, Clever Agent AI will:

* Transfer calls live, following your rules
* Handle bookings directly in your online calendar
* Flag leads and urgent issues automatically
* Summarise conversations for easier review
* Sync data to your CRM and client database

We’re also exploring integrations with email handling and outbound calling tasks to help clients close the loop.

The roadmap is driven by client feedback and prioritised for real business impact.